This End User License Agreement ("Agreement") is a binding contract between you ("User" or "you" or "your") and Plane Software, Inc. ("Plane," "Company," "we," or "us") regarding your access to and use of Plane's project management software and services ("Software") available at https://plane.so or via our Commercial Edition. This Agreement covers both Cloud-hosted and on-premises deployments of the Software. By using the Software, you agree to be bound by this Agreement.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our cloud-hosted Software through your subscription, subject to the terms of this Agreement and applicable payments.
For on-premise deployments, we grant you a limited, non-exclusive, non-transferable, revocable license to install and operate the Software within your own infrastructure, subject to the terms of this Agreement and applicable payments.
Licenses are granted based on:
You may not:
The Software, including all underlying intellectual property rights, is owned by Plane. This Agreement does not transfer ownership of any part of the Software to you.
Any suggestions, improvements, or ideas provided by you ("Feedback") may be incorporated into the Software without obligation or compensation to you. By providing Feedback, you grant us a royalty-free, perpetual, and irrevocable license to use any and all of it.
Your data within the Software remains your property.
We implement industry-standard security controls, including:
Our incident response framework mandates that we notify you within 48 hours of any confirmed security breach affecting your data and take immediate remediation steps.
Scheduled maintenance for cloud services will occur during off-peak hours with advance notice through our status page.
You agree to pay applicable fees based on your subscription tier. All fees are non-refundable unless expressly stated otherwise. Additional usage outside your subscription plan may incur charges.
You may export your data at any time in standard formats (JSON, CSV) through the Software's interface.
Upon termination, you have 30 days to export your data, after which it will be deleted.
The Software is provided "as-is" and "as-available," without any warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation of the Software.
To the fullest extent permitted by law, we are not liable for indirect, special, consequential, or incidental damages, including loss of profits, data, or goodwill, arising from your use of the Software.
You agree to indemnify and hold harmless Plane, its affiliates, and employees from claims, losses, or damages resulting from your use of the Software or violation of this Agreement.
You may terminate this Agreement by discontinuing use of the Software and canceling your subscription.
We may suspend or terminate your access to the Software if you violate this Agreement or any applicable laws.
Upon termination, your right to use the Software ceases. Sections 3, 6, 7, and 10 survive termination.
This Agreement is governed by the laws of the State of Delaware, U.S.A., without regard to conflicts of law principles. Disputes will be resolved through arbitration under the rules of the American Arbitration Association in Delaware.
This Agreement, including referenced policies, constitutes the entire agreement between you and Plane.
We may update this Agreement periodically. Material changes will be communicated via email or a notice within the Software.
If any provision is found unenforceable, the remaining provisions remain valid.
You may not assign this Agreement without prior written consent. We may assign freely.
For questions about this Agreement, reach out to: