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This Cookie Policy explains how Plane Software, Inc. ("Plane," "we," "our," or "us") uses cookies and similar tracking technologies on our websites and the cloud-hosted Service. It supplements our Privacy Policy.
Capitalized terms not defined in this policy have the meanings given in our Terms of Service.
Cookies are small text files placed on your device by a website or application. They are widely used to make websites work, improve performance, and provide information to site operators. Similar technologies include pixels (small transparent images embedded in web pages), web beacons (code that tracks whether content has been accessed), and local storage (data stored in your browser).
We use cookies and similar technologies for the following purposes:
These cookies are necessary for the basic operation of our websites and the Service. They enable core functionality such as user authentication and session management, security features (such as CSRF protection), load balancing and routing, and cookie consent preferences. Essential cookies cannot be disabled without impairing the functionality of our websites.
These cookies enhance your experience by remembering your preferences and settings, such as language preferences, display settings, and previously entered form data.
These cookies help us understand how visitors interact with our websites, so we can measure performance and improve the experience. We use the following analytics providers:
Plausible Analytics — Privacy-friendly website analytics for plane.so. Plausible does not use cookies and does not collect personal identifiers. Data is processed in the European Union.
Google Analytics — Website and documentation analytics for plane.so and docs.plane.so. Google Analytics uses cookies to collect anonymized usage data, including pages visited, session duration, and traffic sources. You can opt out using the Google Analytics Opt-Out Browser Add-On.
PostHog — Product analytics for the Plane Cloud application. PostHog collects usage data to help us understand feature usage patterns and improve the Service.
We may use marketing cookies to deliver relevant advertisements, measure the effectiveness of marketing campaigns, and build audience profiles for advertising purposes. If we use marketing cookies, they will be disclosed in our cookie consent banner and you may opt out at any time.
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. The third parties listed in Section 2.3 and 2.4 above may set their own cookies when you interact with their features on our websites. Each provider's use of cookies is governed by their own privacy and cookie policies.
These third-party providers may act as independent controllers of personal data collected through their cookies, and their processing is governed by their respective privacy policies.
You can manage your cookie preferences in several ways:
When you first visit our websites, we display a cookie consent banner that allows you to accept or decline non-essential cookies. You can update your preferences at any time by clicking the cookie settings link in the footer of our website.
You may withdraw your consent at any time, and it shall be as easy to withdraw consent as to give it. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Most browsers allow you to view, manage, and delete cookies through their settings. Note that disabling all cookies may affect the functionality of our websites.
Common browser cookie settings:
You can opt out of interest-based advertising through industry tools:
We honor Global Privacy Control ("GPC") signals where required by applicable law. When we detect a GPC signal from your browser, we treat it as a valid opt-out of the sale or sharing of personal information.
Our websites do not currently respond to "Do Not Track" browser signals, as there is no universally accepted standard for how to respond to such signals.
The Plane Cloud application uses essential cookies for authentication, session management, and security. These are necessary for the Service to function and cannot be disabled. The application does not use marketing or advertising cookies.
Cookies on self-hosted and air-gapped Plane instances are controlled by the Customer operating that instance. Plane does not set cookies on self-hosted or air-gapped instances (except through optional telemetry or license validation, if connectivity to Plane's servers is enabled). This Cookie Policy applies only to cookies set on plane.so, related Plane-operated websites, and the Plane Cloud application.
We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised effective date. For material changes, we will provide notice through our cookie consent banner or website.
For questions about our use of cookies, contact:
Plane Software, Inc.
Email: legal@plane.so
Web: plane.so/contact
651 N Broad St, Suite 201, Middletown, New Castle County, Delaware 19709