YOUR WORK, YOUR WAY

Work Item types for modern, collaborative teams

Shape how you add, edit, and move work forward.
Align teams to shared language, control trackable fields, and configure props on the fly.

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Get started easily, scale endlessly.

Add a work item type in less than a minute. Configure types at a per-project level.

List of user-defined work item types such as Feature, Milestone, Chore, and Bug Report, allowing teams to structure and categorize work beyond the default type.

Create

Tell campaigns or bookings apart from strategy or OKRs with familiar names, icons and colors.

Work Item Types in Plane allow configuration of custom properties, with options to set field types such as text, number and endless customization.

Configure

Choose from a list of property types like text, dropdowns and even Boolean, offer selection options when you want to, and assign default values to make it easy for your team.

Control

Decide which properties show up and how. Easily mark those that are mandatory for the work item type. Rename and delete properties when you see fit.

MARKETING

Any use case, any team, any time

Plane for Marketing

Create Strategy, Landing page, Content or anything else in minutes. Configure precisely to your team’s exact needs.

Tell Marketing’s work apart from others.

In shared projects or when switching between projects, tell Marketing’s work apart with names, icons, and colors that are unique to that team.

Get your team moving in minutes.

Properties configured to Marketing make it easy for your team to make progress immediately.

Work item type view showing preconfigured properties like objective, product, reviewer and more to enable teams to start work quickly with minimal setup.

SOFTWARE PRODUCT

Map your product work with custom work item types

Plane for Product teams

Get product and engineering teams next to Marketing on Plane with their own work item types—Feature requests, Bugs, Front-end, Adoption, or anything else.

Plane setup for product teams showing configurable work item types with properties like goal, OKR, PRD, release date and more tailored for product and engineering needs.

Make Product and Engineering’s work different from others.

Let your custom work items play well with Plane’s default work items. Tell yours apart from anyone else’s with your own choice of icons and colors.

Board view with custom-styled work items for product and engineering teams, using distinct icons and colors to differentiate them from other teams.

Get all product teams pulling in one direction.

Craft properties in your work item types to align product, engineering, and design teams to the same definition of progress.

Custom properties in work item types help product, engineering, and design teams stay aligned around shared goals and progress tracking.

DIGITAL AGENCIES

Model your client work, your way

Plane for digital agencies

Make client management easy with different work item types by client, team, or project. Manage all client-facing and internal work off of one interface.

Customizable work item type configured for client account tracking, using properties like dates, dropdowns, and toggles to manage agency workflows.

Visually differentiate all kinds of work.

Be it key account management, a client deliverable, or a quarterly review, you can now have name, icons, colors, and props to tell them all apart in the same project, across projects, and between teams.

Board view showing visually distinct work items using custom names, icons, colors, and labels to separate different types of work across teams and projects.

Shared and unique properties per client

Shape work per client the way it works for everyone in a team and customize endlessly.

Filled-out work item details showing editable properties like account manager, services, dates, and revenue tailored per client for flexible team workflows for the use case of digital agencies.

INFORMATION TECHNOLOGY

Custom work item types for tickets, tasks, and change requests

Plane for IT + software consulting

Map your clients’ lifecycle stages to issue types—app development, UI + UX, bugs, maintenance, or anything else.

Work item type tailored for app development workflows, enabling IT and software consulting teams to track stages like objectives, versions, approvals, and more—customizable to match the full project lifecycle.

Distinguish work items across teams + projects

Easily make your work item types unique to clients, the work you do for them, and the teams that are involved.

Board view showcasing how teams can visually distinguish work items across clients and projects using unique labels, icons, and naming conventions tailored to their workflows.

Property types you need customized to each project

Select property types per work item from a growing list and configure as precisely as you want.

Property panel showing how project-specific work item types can be configured with fields like objective, type, version, and reviewers for granular control.

BOOKING MANAGEMENT

Structure every booking and task with custom work types

Plane for Booking Management

Map property types to your booking management software, manage operational tasks easily per booking, and customize by loyalty, tiers, or anything else.

work-items-booking-management-bring-in-from-any-source-desktop-light.webp

Bring in your bookings from any source.

Differentitate bookings by sources with unique icons, colors, and even properties to match each source’s.

Add, edit, and close tasks in record time.

Get your ground crew the exact info they need to start their day. Close tasks quickly with best-fit property type configs and default values.

work-items-booking-management-add-edit-desktop-light.webp

Why bother with Work Item Types

Unlock progress, productivity, and performance benefits when you shape how you add and edit work on Plane.

Do you really need more?

Switch to Plane losslessly.
With Work Item Types, you can now map your custom issues in another tool to an issue type in Plane and switch to Plane losslessly in minutes.
Single source of truth
Create as many work item types as you want. Let teams configure them granularly to suit their language and best practices.
One interface for all clients
Deliver projects faster with more context when you work with clients, across projects, and between teams.
Online + IRL in the same context
Reduce your project management surface area to just one when your business runs both offline and online.
Dreamy collaboration
Align your internal teams, customers, and external collaborators together to shared definitions of progress, performance, and productivity.

Customizable. Simple. Limitless.

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Why Work Item Types on Plane

Work Item Types on Plane are simple to set up, flexible to any use case, and customizable to how your team already works.

No forced opinion • No configuration restrictions • No nickel-and-diming for experiential delights

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Features	Plane Pro	Jira Premium	Linear Business	Asana Advanced
Work Item Types
Endless possiblities Create your own infinite work item types.
Visual customization Differentiate work item types with icons and colors in the same project or across several.
Easy configs Create your own properties and apply them to your workspace or project.
Simple and easy set-up Set work item types with props within minutes.
Dependent Properties Configure custom properties with relationships to other properties.
Work Item Templates Create an work item type once and use it forever in the same project or in others.		Super-complicated to set up
Dashboards and Widgets Create your own dashboards with custom widgets and data types.
Shared Views Choose a few members to share a view with.
Work Item Embeds Embed work items from any project you are a member of into any page you can edit.
Time Tracking Track time per work item by any number of members and easily download consolidated timesheets.
Link-To-Issues Link pages in work without hunting for IDs or links.
Guests and Viewers Let some users see everything or just their work items in a project.			Guest access with viewing limitations	Guest access with viewing limitations
Export to Jira Export projects, members, work items, and docs without loss of data.				Without custom props
Import from GitHub Import projects, members, work items, and views without any loss of data.		Without custom props	Without custom props
Publish Views Put a view on the Internet or share with a select few in your team.				Only internal shared views
Import from Jira Import projects, members, work items, and docs without loss of data.			Without custom props