🚀 Project Templates, Work Item Templates, and Intake Email!

Our latest update brings powerful workflow standardization with Project and Work Item Templates, an easier way to collect work requests via email, and Epic support for mobile users.

📋 Templates: Standardize Projects and Work Items

Introducing Templates for both Projects and Work Items - powerful tools to standardize your workflows and ensure consistency across your workspace. Both template types help reduce setup time and make it easier for new team members to follow established processes.

Project Templates

Available on Business plan

Create reusable project structures with pre-configured:

• Project properties (visibility, leads, dates)
• Custom states and labels
• Enabled features and work item types

Perfect for teams who regularly launch similar projects or need to maintain consistent standards across multiple initiatives.

📖 Learn more

Work Item Templates

Available on Pro and Business plans

Streamline recurring tasks with templates that include:

• Pre-populated titles and descriptions
• Default assignees and labels
• Standard properties and fields

📖 Learn more

📧 Intake via Email

Available on Business plan

We're excited to introduce Intake Emails - a simple way to convert emails into work items without any manual copying and pasting. Each project now gets its own dedicated email address where anyone can send requests that automatically appear in your Intake section.

This feature streamlines how work enters your project, making it easier to collect feedback and manage requests without giving outside users direct access to your project environment.

📖 Learn more

⚡ Enhancements

• Added support for SQL file attachments
• Find your Epics more easily with improved search relevance and comprehensive results
• View and manage your Epics directly from the mobile app for planning on the go

🛠️ Bug fixes

• Fixed progress data display in cycle lists
• Resolved issue where old estimate activity wasn't appearing
• Fixed Epic comments truncation issues
• Improved error messaging for SVG upload failures
• Resolved editor reference issues when locking/unlocking pages
• Updated API key rate limit format
• Fixed GitLab disconnection issues by properly removing webhooks
• Fixed external endpoint issues when getting issue type by ID
• Resolved customer count field error in issue list endpoint
• Fixed asset upload issues when switching between projects